Shipping Policy
Last Updated: December 10, 2025
At Ziveclothing, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
1. Order Processing Time
- All orders are processed within 1–3 business days.
- Orders are not processed on Sundays or public holidays.
- You will receive an order confirmation and shipping update via email or SMS.
2. Delivery Time
- Standard delivery within India: 3–7 business days
- Remote areas may take: 5–10 business days
- Delivery timelines may vary during sales, festivals, or unforeseen delays.
3. Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be available on selected offers or order values.
- Shipping fees (if paid) are non-refundable once the order is shipped.
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS. You can track your order using the courier partner’s tracking link provided.
5. Cash on Delivery (if applicable)
- COD may be available for selected locations.
- Additional COD charges may apply.
- Please keep exact cash ready at the time of delivery.
6. Incorrect Address or Failed Delivery
- Please ensure your shipping address and phone number are correct.
- If delivery fails due to incorrect details, re-shipping charges may apply.
- Orders returned due to non-availability may require additional shipping fees.
7. Damaged Package
If you receive a damaged package, please take photos and contact us within 48 hours of delivery. We will assist you with replacement or support.
8. Contact Us
For shipping-related questions, contact:
A House of Nehidham
Email: zivewearthecomfort@gmail.com
Phone: +91 9952 467 399
